How Smart IVR Opens a Better Caller Journey

Smart IVR describes Interactive Voice Action (IVR) systems that can recognize and react to human speech. Unlike conventional IVR– which relies on rigid menus and keypad inputs– wise IVR can analyze spoken language, ask clarifying concerns, and adjust its actions based upon client needs. This produces a smoother, faster experience that leaves callers more satisfied…

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Oracle refuses to yield JavaScript trademark, Deno Land says

Oracle refuses to yield JavaScript trademark, Deno Land says | InfoWorld 1?e[1]:null,s=e.length>2?e[2]:null;if(“ping”===t)p({gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}},!0);else if(“addEventListener”===t){“lastId”in __gpp||(__gpp.lastId=0),__gpp.lastId++;var n=__gpp.lastId;__gpp.events.push({id:n,callback:p,parameter:s}),p({eventName:”listenerRegistered”,listenerId:n,data:!0,pingData:{gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}}},!0)}else if(“removeEventListener”===t){for(var a=!1,i=0;i

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UAE company to invest $20B in U.S. AI data centers

[] UAE company to invest $20B in U.S. AI data centers | Network World 1?e[1]:null,s=e.length>2?e[2]:null;if(“ping”===t)p({gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}},!0);else if(“addEventListener”===t){“lastId”in __gpp||(__gpp.lastId=0),__gpp.lastId++;var n=__gpp.lastId;__gpp.events.push({id:n,callback:p,parameter:s}),p({eventName:”listenerRegistered”,listenerId:n,data:!0,pingData:{gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}}},!0)}else if(“removeEventListener”===t){for(var a=!1,i=0;i

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What is Prompt Engineering? | Definition from TechTarget

Prompt engineering is an artificial intelligence (AI) engineering technique that refines large language models (LLMs), with specific prompts and recommended outputs. It also is part of the process of refining input to various generative AI (GenAI) services to generate text or images. Prompt engineering helps generative AI tools create various types of content and digital…

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What Eutelsat OneWeb’s 2-Day Outage Claims About Low-Earth Orbit LEO Satellite Service Resiliency

< img src ="https://eu-images.contentstack.com/v3/assets/bltde8121fc52c5c8f3/blt11ce73072ad2c540/678177ea37fb04625daba612/satellite.jpg?disable=upscale&width=1200&height=630&fit=crop"alt="" > A ground system software program insect triggered a two-day blackout recently of Low-Earth Orbit (LEO) satellite operator OneWeb’s broadband service. This comes as the firm begins to broaden its portfolio of solutions to venture and federal government consumers internationally this spring.OneWeb, which additionally runs a fleet of higher-flying 35 geostationary […]

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What’s Next for Open Source Software Security in 2025?

Open-source software application is common throughout the tech world, and tools like software application composition analysis can spot dependencies and protect them. Nevertheless, working with open source provides security obstacles compared to exclusive software application. Chris Hughes, primary security advisor at open-source software security startup Endor Labs, spoke with TechRepublic about the state of open-source…

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Nvidia year in review

[] Nvidia year in review | Network World 1?e[1]:null,s=e.length>2?e[2]:null;if(“ping”===t)p({gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}},!0);else if(“addEventListener”===t){“lastId”in __gpp||(__gpp.lastId=0),__gpp.lastId++;var n=__gpp.lastId;__gpp.events.push({id:n,callback:p,parameter:s}),p({eventName:”listenerRegistered”,listenerId:n,data:!0,pingData:{gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}}},!0)}else if(“removeEventListener”===t){for(var a=!1,i=0;i

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Ephemeral environments in cloud-native development

Ephemeral environments in cloud-native development | InfoWorld 1?e[1]:null,s=e.length>2?e[2]:null;if(“ping”===t)p({gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}},!0);else if(“addEventListener”===t){“lastId”in __gpp||(__gpp.lastId=0),__gpp.lastId++;var n=__gpp.lastId;__gpp.events.push({id:n,callback:p,parameter:s}),p({eventName:”listenerRegistered”,listenerId:n,data:!0,pingData:{gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}}},!0)}else if(“removeEventListener”===t){for(var a=!1,i=0;i

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Why JavaScript’s still on top in 2025

Why JavaScript’s still on top in 2025 | InfoWorld 1?e[1]:null,s=e.length>2?e[2]:null;if(“ping”===t)p({gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}},!0);else if(“addEventListener”===t){“lastId”in __gpp||(__gpp.lastId=0),__gpp.lastId++;var n=__gpp.lastId;__gpp.events.push({id:n,callback:p,parameter:s}),p({eventName:”listenerRegistered”,listenerId:n,data:!0,pingData:{gppVersion:”1.1″,cmpStatus:”stub”,cmpDisplayStatus:”hidden”,signalStatus:”not ready”,supportedAPIs:[“2:tcfeuv2″,”5:tcfcav1″,”6:uspv1″,”7:usnatv1″,”8:uscav1″,”9:usvav1″,”10:uscov1″,”11:usutv1″,”12:usctv1″],cmpId:0,sectionList:[],applicableSections:[],gppString:””,parsedSections:{}}},!0)}else if(“removeEventListener”===t){for(var a=!1,i=0;i

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How To Rapidly Highlight Particular or Repeated Text in Word

Highlighting is a typical job in Microsoft Word, enabling readers to quickly find specific words or expressions. If the text often takes place, by hand highlighting all circumstances would be tedious and unnecessary. In this short article, I’ll show you 2 methods to highlight repeating text: using Word’s “Find and Replace” and “Discover” alternatives. Both…

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