By: Trent Fierro, Content and Operations at HPE Aruba Networking.
At the start of a new year, it’s often time for life-altering decisions. Some that are enjoyable, like vowing to take more time off from work, and some that can make the enjoyable decision become a reality. Like, trying to find ways to better manage your wired, cordless, or SD-WAN releases through Network as a Service (NaaS) or AI for IT Operations (AIOps) options.
To help, we have actually assembled a brief eBook that strolls you through how a big retailer is utilizing the Aruba Global Providers group and Aruba Central with built-in AIOps includes keep their many remote websites performing at their best. In this scenario, the customer chose a NaaS partner that takes advantage of AIOps tools to deliver the insights and performance that allows their IT group to focus on more pressing tasks.
There is where AI-powered Aruba ESP, Central and our unified infrastructure play a role. Due to the fact that AIOps is developed into Aruba Central and is used for always-on issue resolving and network optimization use cases, the Aruba Global Solutions group is getting the visibility that the client wasn’t. Here are a few things that this consumer was initially handling:
- Static thresholds and notifies that were missing out on problems which caused the destruction of uptime and the performance of a network.
- Help desk calls that led to trying to resolve problems that were not quickly reproducible as it was tough to determine if they were connected to infrastructure or user devices.
- Intermittent concerns in remote places that were the reason for hours and hours of wasted time and dissatisfied consumers.
The key takeaway was that Aruba Central with AI offered the Aruba Global Services group the ability to standard the consumers network, that included the efficiency and reliability of their APs to see where changes in habits were being seen. Because of this, they had the ability to see that APs were periodically restarting across sites, which supplied Insights that indicated mainly bad cable televisions, however in some circumstances, it was the APs or switches.
Continuous, the Aruba Global Provider also can reveal the client where and when issues happened so that those websites can be kept an eye on. Unless you work in retail, it’s difficult to envision workers stacking things up on top of switches and leaking roofings triggering the number of network blackouts that typically happen.
Whether managing your own network or searching for a little assistance, it pays to ask if AI-powered troubleshooting and optimization guidance is constructed into the service you’re buying or your NaaS company has access to.
Some extra resources that you may discover beneficial:
