IT possessions are software, hardware or cloud resources that assist services run their operations. Handling these assets efficiently is crucial for enhancing performance, reducing expenses and guaranteeing compliance with various regulations. Luckily, there are IT asset management solutions offered for that.
IT property management software provides a unified picture of IT possessions for better presence, threat decrease and effective and tactical IT spending. If you’re on the lookout for an ITAM service, here are the very best choices in 2023.
Dive to:
IT possession management software application comparison
| Software | Automated possession discovery | Agreement management | Barcode and QR code property tagging | Release choices | Rates |
|---|---|---|---|---|---|
| Property Panda | Yes | Yes | Yes | Cloud | Contact the vendor for a quote |
| SysAid | Yes | Yes | Yes | Cloud or On-premises | Contact the vendor for a quote |
| Freshservice | Yes | Yes | No | Cloud | Starts at $19 per agent each month |
| Maintenance | Yes | Yes | Yes | Cloud | Begins at $45 per month per user |
| ManageEngine AssetExplorer | Yes | Yes | No | Cloud and On-premises | Contact the supplier for a quote |
| ManageEngine AssetExplorer | Yes | Yes | Yes | Cloud | Contact the supplier for a quote |
| GoCodes | Yes | Yes | Yes | Cloud | Starts at $500 annually for 200 amount assets and 3 users. |
| Ivanti Neurons | Yes | Yes | Yes | Cloud | Contact the supplier for a quote |
Asset Panda: Best for enabling limitless users
Possession Panda is a property management tool that can track anything, including IT possessions. Property Panda takes a versatile technique to asset management, making it possible for groups to custom-tailor the platform to fit their specific needs (Figure A). Property Panda likewise provides access to limitless users. Anybody who must track IT assets has the ability to do so in one centralized location.
Figure A
Property Panda limitless user control panel.
Image: Possession Panda Rates
- Contact the vendor for a quote. Key Features User friendly interface for centralized IT possession management. Mobile app for tracking and updating IT property data from any mobile device. Alerts and informs for needed repairs and other events.
- Maintenance tracking abilities from demand to fulfillment.
- Barcode and QR Code Scanning.
Pros
- Mobile ease of access.
- Unrestricted users.
- Easy onboarding of assets and teams.
- Demonstration is available on the site for a simple understanding of how the tool works.
- Supports limitless users.
Cons
- The mobile app has actually limited functionality compared to the web platform.
- Inadequate rates information.
SysAid: Finest for ticket automation
SysAid is a service provider that uses everything from a robust IT service desk to full IT possession management. SysAid’s possession management tools are constructed to fit right into any service desk to enhance performance and enhance visibility.
For instance, IT groups can gain from inventory management, consisting of assistance for software and hardware properties. Other noteworthy functions consist of the capability to establish custom-made tracking and receive real-time informs (Figure B).
Figure B
SysAid setup management database control panel. Image: SysAid Prices
- Contact the supplier for prices. Secret Features Complete IT asset management for physical and digital possessions. Automated IT release recognition with real-time notifies and alerts. Numerous app and software integrations. Simplified stock development through configuration management database capabilities.
Pros
- Track and get real-time signals.
- Granular level alerting for modifications in CPU, network devices, memory usage and more.
- Immediately imports information into configuration management database.
- Automates IT Problem Identification.
Cons
- Needs personal details to get pricing details.
- The UI can be improved.
Freshservice: Finest for intelligent alerting system
Freshservice by Freshworks is a full-service suite of IT asset management tools. A trademark function of Freshservice is the platform’s automated discovery capabilities. Utilizing the tool’s Discovery Probe, IT teams can quickly scan all IT properties in real-time to upgrade asset information (Figure C). These discovery solutions work with all types of possessions, from hardware to virtual machines.
Figure C
Freshservice software application properties view. Image: Freshworks Freshservice also provides functions such as relationship mapping, full asset life cycle management, agreement management and built-in software-as-a-service management. Prices
Freshwork’s IT management pricing is captured under its Freshservice and features a 14-day totally free trial across all rates. Pricing is categorized into 4 levels:
- Beginner: Starts at $19 per agent monthly.
- Growth: Begins at $49 per representative monthly.
- Pro: Starts at $98 per agent each month.
- Enterprise: Starts at $119 per agent monthly.
Key Includes
- Automated discovery abilities for tracking and examining all IT assets
- Numerous app integrations, including Jamf, VMware and more
- SaaS management for automating actions throughout SaaS platforms
- Possession management tools from deployment to retirement
- License management ability.
- Combination with generative AI.
Pros
- Supports intelligent alert management guidelines.
- Mobile accessibility.
- Provides totally free trial.
- Integrated ticketing system to track IT support and service demands
Cons
- Rates could be costly for small companies.
- Some users complain that the UI is not user-friendly enough.
SEE: Freshservice is likewise thought about a top project management ticketing system.
UpKeep: Finest for operations group
Maintenance is various from the other platforms on this list in that it combines digital maintenance management system, enterprise asset management and application performance management abilities into one solution. Through UpKeep’s Possession Operations Management Platform, teams can monitor possession maintenance, manage properties throughout their life process and improve property performance (Figure D).
Figure D
UpKeep operations management workflow. Image: Maintenance Maintenance’s distinct abilities make the platform a great choice for IT groups in technical industries such as manufacturing, government, fleet management and energies. Plus, Maintenance is a mobile-first platform, enabling groups to track and manage their properties from anywhere.
Pricing
UpKeep provides 3 prices plans with a 14-day totally free trial.
- Starter: Begins at $45 each month per user.
- Specialist: Starts at $75 each month per user.
- Company Plus: Contact the supplier for a quote.
Key Features
- Central platform for CMMS, EAM and APM needs
- Service intelligence control panel for tracking costs and other possession data
- Web of Things wireless sensor abilities through Maintenance Edge
- App combinations to centralize the entire tech stack
- Integrated reporting and analytics.
Pros
- Uses a complimentary trial.
- Supports preventive upkeep.
- Good knowing curve and appropriate paperwork.
- Availability of demonstration.
- Mobile accessibility.
- Offers a discovering center for easy learning.
Cons
- Asset Downtime Tracking is only readily available on the Business Plus plan.
- Prices might not appropriate for small organizations.
- Custom Dashboard support is just readily available on business Plus plan.
ManageEngine AssetExplorer: Best for IT possession life process management
ManageEngine’s AssetExplorer is a web-based, end-to-end possession management tool. AssetExplorer allows teams to manage IT properties, including software and hardware, from release to retirement.
A key function of AssetExplorer is the built-in software license management tools. Groups can handle all types of licenses, including specific licenses, original devices producer licenses and enterprise licenses (Figure E). As an outcome, IT teams can ensure license compliance.
Figure E
AssetExplore assets compliance flash chart. Image: ManageEngine Other capabilities include IT property inventory management, software possession management, CMDB and purchase order management. AssetExplorer is different from other choices on this list, as the platform provides a totally free edition that can be utilized by teams with less assets
. Pricing Although no specific rates is provided on the vendor’s website, AssetExplorer is readily available in three editions.
- Free: This is a free edition of the software application that is restricted to 25 nodes.
- Trial: This edition includes all performance however is only legitimate for the trial period.
- Expert: This version of the license is valid till the license ends.
Secret Features
- Complete IT possession management capabilities, consisting of life cycle and inventory management
- Central repository of all configuration items via CMDB capabilities
- Built-in reports and customized reporting abilities
- Mobile capabilities for handling assets on-the-go
- Auto-discovery capabilities
- Free variation readily available.
Pros
- Cross-platform compatibility– Windows, Linux and macOS possessions.
- Supports software license compliance.
- Supports Purchase Orders and Contracts tracking.
- IT Property lifecycle management.
- Supports mobile apps for both iOS and Android.
Cons
- Poor interface.
- Does not have appropriate license info.
ServiceNow: Best for automating software application licensing
ServiceNow is a platform used by IT groups to connect all IT workflows, from service management to portfolio management. ServiceNow’s IT Property Management option allows IT groups to automate the life cycle of software, hardware and cloud-based possessions. Built-in abilities consist of everything from hardware possession management to IT asset offboarding and beyond.
These abilities are built on ServiceNow’s Now Platform, which enables IT teams to use one centralized source for all assets. Plus, teams can automate their asset management workflows using integrated, no-code playbooks.
ServiceNow incorporates with a vast array of other apps and services to assist IT groups improve performance. Examples of existing combinations consist of Jamf, Microsoft and IBM.
Figure F
Servicenow 360 view of possession estate. Image: Servicenow Pricing Contact the vendor
for a quote
- . Secret Features Total IT property management, including hardware management and software application management
- Cloud-based possession management capabilities
- Hardware-specific functions, consisting of property inventory audit capabilities and a hardware-specific dashboard
- SaaS license management, consisting of a SaaS-specific dashboard and software spend detection abilities
- Possession onboarding and offboarding abilities
Pros
- Workflow automation.
- Single data model that removes IT info silos.
- Easy learning curve.
- Danger scoring functionality to know the properties at risk and to what degree.
Cons
- No rates information.
- Absence of complimentary trial.
SEE: Explore how ServiceNow compares to Jira Service Management.
GoCodes: Best for hardware tracking
GoCodes’ property tracking option supplies custom QR code tracking for whatever from home computer to routers and beyond. Groups can use the mobile scanning app to complete asset-specific jobs from anywhere (Figure G).
Figure G
GoCodes Offline control panel. Image: GoCodes also features robust reporting and analytics tools so groups can see in-depth data about their properties in real-time. Users can make use of the built-in check-in/check-out solution to check IT equipment out when required to simplify collaboration and tracking.
Prices
GoCodes offers a five-level pricing tier with a 15-day free trial:
- Standard: Starts at $500 each year for 200 quantity properties and 3 users.
- Premium: Begins at $1,000 each year for 500 quantity possessions and 5 users.
- Premium Elite: Starts at $1,750 per year for 1,000 amount assets and 10 users.
- Professional: Starts at $2500 each year for 2,000 quantity properties and 20 users.
- Business: Supports over 2,000 possessions and more than 20 users. Needs you to call the supplier for a quote.
Secret Includes
- Customized QR code labels and automated GPS tracking.
- Totally tailored reporting and analytics.
- Inventory management tools.
- Audit history logging.
- Possession upkeep tracking.
- Mobile asset tracking capabilities, consisting of mobile scanning.
Pros
- Provides Patented QR code.
- It can run online or offline.
- Supports live tracking with Bluetooth.
- Customizable report.
- Schedule of mobile app.
Cons
- Restricted automation.
- Poor user interface.
Ivanti Neurons: Finest for automated asset discovery
Ivanti is a full-service IT property management platform offering options for finding, handling, protecting and servicing all IT gadgets. Ivanti Neurons for ITAM is an option that enables IT teams to track software and hardware as well as on-premises and cloud-based devices using a centralized database (Figure H).
Figure H
Ivanti Neurons dashboard. Image: Ivanti The service likewise includes real-time discovery, life cycle tracking, barcode scanning and more. Plus, groups have access to more robust tools such as supplier management and automation.
Secret Includes
- Possession repository for tracking possession information.
- Mobile abilities such as barcode scanning and remote possession management by means of the mobile app.
- Life process tracking from initial procurement to final retirement.
- Contract and vendor management tools.
Pros
- Real-time property discovery.
- Automated reconciliation and normalization of asset repositories.
- Accessibility via a mobile app.
- Cost and contract presence.
- Barcode scanning assistance.
Cons
- Software License Management can be complex.
- There is no rates info.
Key functions of IT asset management software
Asset tracking
While asset tracking and property management are typically utilized interchangeably, asset tracking is slightly various. Asset tracking usually refers to the tracking of physical possessions such as computers and Internet of Things devices utilizing barcodes, RFID tags or GPS. However, lots of ITAM platforms will enable IT teams to track software assets too.
Real-time tracking
Real-time monitoring of possessions ensures IT groups can keep a constant eye on all physical and digital possessions. For example, IT teams can see which assets require repair work and which ones are being made use of or underutilized at any given minute.
Real-time monitoring can even assist groups alleviate prospective security dangers quick, and teams can utilize monitoring tools to track lost or stolen gadgets to aid in the recovery procedure.
SEE: Learn how to reduce expenses and run the risk of with IT property management systems.
Real-time monitoring is also a crucial function for today’s remote labor force. Some IT property management platforms offer mobile capabilities, so teams can stay connected to their properties from anywhere.
Life cycle management
Must-read security coverage
Handling a possession’s life cycle from deployment to retirement is a complex process. However, it’s critical for making sure assets are properly upgraded and maintained. IT possession management software application will consist of tools for every action of the asset life process. Better yet, life process management is automated by the software application, getting rid of the tedious procedure from the IT team’s plate.
Alerts and alerts
IT asset management software has the ability to alert IT personnel when problems take place within hardware or software. For instance, IT personnel can receive alerts when potential security threats are discovered or when a computer system goes offline.
Due to the real-time monitoring and AI abilities of modern-day platforms, IT staff can even receive notifications when the system spots issues that might lead to future maintenance requirements. For example, they can be informed if the system finds a computer that’s lagging or increased network traffic.
Integrations
IT groups use a lots of tech tools each day. IT property management software incorporates with these tools seamlessly to supply a central view of all properties, both physical and digital. As such, the possession management software picked must integrate with the company’s IT help desk or ticketing software application.
Reporting
While lots of IT possession management platforms consist of robust, real-time analytics control panels, reports are still essential for various jobs, from taking stock to budgeting. IT possession management platforms usually come with built-in reports groups can pull that dive into whatever from property usage to worker efficiency. Much of these tools will provide report modification tools so IT teams can develop reports utilizing the info they require.
How do I choose the best IT Assets Management Software for my Company?
A great deal of aspects come to mind when considering the very best IT properties management solution for your organization. Start by understanding your company’s particular requirements and goals for IT asset management, considering factors like the size of your organization, the kinds of assets you require to manage and any compliance requirements that may apply.
- Features and performance: Secret functions to try to find include property discovery and inventory management, license management and compliance tracking, combination with other IT systems, reporting and analytics, and mobile gain access to for on-the-go tracking.
- Security and compliance: Look for security features, like file encryption, gain access to controls and audit tracks; compliance with appropriate industry guidelines and requirements; and data privacy functions, such as information anonymization and permission management.
- Ease of use: Inspect the interface for intuitiveness, user-friendliness and customizability, and assess the schedule of onboarding and training resources, such as guides and paperwork that simplify the process, provided by the supplier.
Approach
In this review, we conducted extensive research study on the best-performing ITAM solution in the market and narrowed our list to these eight based upon some specifications: features and performances, ease of use, popularity in the ITAM market, and cost.
We review the paperwork offered by each supplier to learn about their functions and gathered the opinions of users on each service from dependable evaluation sites. This approach helped us form a well balanced representation of each software in this evaluation.
Read next: If IT possession management isn’t quite what you’re trying to find, take a look at these other types of IT management software.
