Paymo Review (2023 ): Functions, Pricing, & Alternatives


Paymo’s quick facts Ranking: 4 out of 5 stars Starting rate: $9.9 per user month-to-month billing or $5.9 per user per month, billed annually

Key functions:

  • Job management
  • Native in-app time tracking
  • Task management

To effectively handle a project, organizations are typically forced to combine multiple apps such as job and task management, time tracking and invoicing software application for billing clients. This indicates joggling in between several platforms, which can be ineffective. Paymo uses a comprehensive solution by combining all these functions into one platform.

In this Paymo review, we will analyze the tool’s features, prices, functionality and customer support. Must Paymo not satisfy your needs, we will also evaluate its leading alternatives and rivals to assist you find a suitable solution for your company’s needs.

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What is Paymo?

Paymo Logo.< img src= "" alt="Paymo Logo design."width ="270"height="65"/ > Image: Paymo is a work and task management software developed for freelancers, little and medium-sized enterprises, along with educational institutions. The platform assists users manage their jobs, tasks, timesheets, resources and billings. Paymo is offered as both a web application and a mobile app, making it accessible across various devices and platforms.

Hands-on Paymo evaluation results

Criteria Rating
Functions 4.8/ 5
Pricing 3.5/ 5
Alleviate of usage 4.5/ 5
Service and support 4.5/ 5

Paymo prices

Prices score: 3.5/ 5

Rates Strategy Cost/month (per user, billed monthly) Cost/month (per user, billed every year)
Free $0 $0
Beginner $9.90 $5.90
Little Office $15.90 $10.90
Organization $23.90 $16.90


Paymo’s free plan offers you access to its fundamental features, such as unlimited time tracking, invoices and jobs. The strategy is suitable for people or groups on a budget plan or those seeking to check Paymo’s use before making a monetary dedication. The disadvantage of this plan is that it supports only five clients and approximately 10 projects. Storage is limited to 1GB.


The starter strategy is priced at $9.9 per user per month (billed monthly) or $5.9 per user per month (billed monthly). It includes all the free strategy features, in addition to additional features like flat rate project, retainer task, task calendar, kanban board view and visitor gain access to. Submit storage is limited to 5GB.

Small Workplace

Paymo claims the small workplace plan is their most popular. The month-to-month membership costs $15.9 per user per month, while the yearly membership expenses $10.9 per user monthly. This plan is ideal for little groups or fast-growing companies. It includes a job spreadsheet view, meta kanban board, recurring jobs, bulk time entries, combination and API gain access to. This strategy offers you as much as 50GB of file storage area.


At $23.9 per user monthly when billed month-to-month or $16.9 per user monthly when billed yearly, business plan offers sophisticated functions such as job dependences, automatic ghost bookings, portfolio Gantt chart and priority assistance. Paymo’s company strategy appropriates for bigger groups and organizations that require more robust task management capabilities.

Core Paymo features

Rating: 4.8/ 5

Task planning and scheduling

The platform offers you a substantial library of job templates that you can use to start your project planning. You can develop milestones, set due dates, appoint tasks to team members and track their development. Instead of beginning a brand-new task from a blank page, Paymo permits you to duplicate an existing job with comparable job structures and choose which products to keep and discard.

Paymo offers an automatic scheduling function that assists you create task schedules based upon task reliances, period and available resources (Figure A).

Figure A

Paymo resource scheduling view. Paymo resource scheduling view. Image: Paymo Real-time communication/collaboration On Paymo, you can work together in genuine time with your staff member utilizing “dedicated conversations and comments location.” The platform’s activity stream lets you see all the recent activities performed by all users on a task level. It lets you remain updated on the progress and changes made within the job. Its visitor gain access to function (Figure B) enables you to invite external users to your account and keep them upgraded on the progress of their projects. When it comes to ease of access, you can choose what’s been shared with the visitors and what they can and can not access.

Figure B

Paymo guest dashboard, list view. Paymo guest control panel, list view. Image: Paymo Time tracking Paymo has a web and desktop timer that records staff members ‘time on their tasks. The desktop app includes automatic time tracking, enabling users to conveniently and precisely track time spent on different activities. The desktop app permits you to by hand get in time at periods or as a bulk entry (Figure C), allowing you to track their time even in unsteady or offline scenarios.

Figure C

Manual time entry on the desktop app.

Manual time entry on the desktop app. Image: Paymo Financial management Paymo combines job and financial management functions to help you effectively handle your finances within the context of your jobs. With this ability, you can track task budgets, expenditures and billings and get your total financial summary within the same system.

More job management protection

Paymo’s monetary management ability allows you to set task budgets and measure an outcome against them, track expenditures for a task or work product and tag them for ease of filtering, view the monetary health of your job in terms of quote vs. real budget, set fixed time rates or time-based rates and pick billing priority. This provides you a clear view of how job expenditures effect your overall spending plan and allows for much better monetary preparation and control.

Invoicing and online payment

Paymo also provides invoicing and online payment abilities, allowing users to create and send out expert billings to clients directly from the platform (Figure D). Paymo supports multi-language invoices, permitting you to create billings from templates in 15 languages. Billings can be generated based on tracked time, expenditures or fixed rates, making it easy to bill customers properly. The platform supports various payment gateways, including PayPal, Stripe, and PM payments, making it convenient for customers to pay online.

Figure D

Paymo invoices. Paymo billings. Image: Paymo Third-party integrations You can extend Paymo capabilities by connecting it with third-party software and services that you typically utilize in your work procedures. Leading Paymo’s combinations consist of:

  • Google.
  • Google Calendar.
  • Slack.
  • QuickBooks Online.
  • JotForm.
  • Xero.
  • Integromat.
  • Typeform.
  • Pabbly.
  • Pomodone.
  • LambdaTest.
  • Shift.
  • Skyvia.
  • Reconsider.
  • Zapier.

Paymo ease of use

Relieve of usage rating: 4.5/ 5

Paymo is fairly simple to set up, discover and use. A lot of reviewers applaud its intuitive interface and straightforward navigation. The tool gives you the versatility to tailor the display screen and layout of your dashboard, along with the screen and layout of your workspace. It likewise allows you to quickly add tasks, tasks, time entries or users– depending upon your function.

Another function that makes Paymo simple to utilize is its global search performance. This ability lets you look for materials in Paymo by utilizing a particular keyword or filter.

Paymo customer service and assistance

Service and assistance score: 4.5/ 5

Understanding Base/Help Center

Paymo has a comprehensive knowledge base that serves as a self-help resource. It includes articles, tutorials and FAQs to guide you through various functions and functionalities.

Service Channels

You can submit a ticket by filling out a kind on the Paymo website to get in touch with the assistance team straight with your questions or issues. You can likewise visit their U.S. or E.U. workplace or call them on social networks. Paymo does not use live chat assistance, but our research study discovered that their service groups are usually responsive to support tickets.


Paymo has an active neighborhood forum where users can ask concerns, share concepts and offer feedback. Paymo’s community has four classifications, with subcategories covering different subjects, in order to help users discover appropriate conversations without hassle.

Paymo advantages and disadvantages

Pros Cons
Offer a generous free strategy Restricted storage
Several task views, consisting of list, kanban and gantt chart Advanced assistance such as concern assistance and online remote support are restricted to Service strategy users only
Foster team and client collaboration by permitting you to add external users in your account as visitors Minimal combinations
Multi-language support
iOS and Android mobile app for easy availability

Finest usages for Paymo

Invoicing and work time tracking

Paymo is a top option for individuals or companies buying time tracking and invoicing tools. Think about it as getting the very best of both worlds in one platform. With Paymo, you can easily track your time on different jobs and jobs, enabling you to costs clients accurately or track your productivity. The built-in invoicing function allows you to develop invoices and send them directly to customers– and clients have the alternative of paying you online via Stripe or PayPal.

Reporting and analytics

Paymo reporting and analytics functions offer you insights into your group’s performance and job development. You can produce comprehensive reports on the time invested (both static and live time), user, client and task total health, enabling you to keep track of efficiency across the board.


If you require a tool that permits you to collaborate with colleagues and clients, Paymo is an ideal option. It permits actual time interaction amongst employee and grants visitor access to clients, making it simple to share job progress updates.

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Paymo alternatives and rivals

Parameters Paymo nTask Trello Todoist
Starting price (billed month-to-month) $9.90 per user each month $4 per user monthly $6 per user per month $5 per month
Beginning cost (billed yearly) $5.90 per user monthly $3 per user per month $5 per user monthly $4 monthly
Free strategy Yes Yes Yes Yes
Native time tracking Yes Yes No Limited
Task management Yes Yes Yes Yes
Invoicing Yes No No No
Resource management Yes No No No
Combination with third-party services Limited Minimal Substantial Extensive


The nTask logo.< img src= "" alt="The nTask logo."width=" 201 "height= "170"/ > Image: nTask is an easy task management software application that accommodates the needs of SMBs by permitting teams to collaborate, strategy, analyze and provide projects. If you are on a spending plan, nTask is a budget friendly option to Paycom, offering similar features and performances at a much lower price point.

To find out more, read our extensive nTask evaluation to determine if it is the very best Paymo alternative for you.


The Trello logo.< img src=" "alt ="The Trello logo design."width="270" height= "62"/ > Image: Trello is a visual, card-based interface job management software that permits you to move jobs through different stages– from to do, to doing and done. Although Trello does not offer monetary management abilities like Paymo, it offsets this with its comprehensive list of integrations known as Power-Ups and customizability.

For more details, read our thorough Trello evaluation to determine if it is the best Paymo alternative for you.


The Todoist logo.< img src=""alt="The Todoist logo." width ="270"height= "73"/ > Image: Todoist is an order of business and task management solution that assists you track tasks and stay organized. If you are trying to find an easier and more concentrated task management tool, Todoist is an outstanding option to Paycom. Todoist enables you to produce tasks, set due dates, designate concern levels to jobs, add labels and develop recurring jobs for repetitive work.

For more details, read our extensive Todoist evaluation to identify if it is the best Paymo alternative for you. You can likewise have a look at the leading Todoist options to compare them.

Paymo review methodology

To write this evaluation, we gathered main item data (prices, functions, utilize cases, and so on) from the Paymo site and gathered secondary information from different sources, including user feedback and our own experience utilizing the software application. We signed up for Paymo’s complimentary trial, downloaded its Mac desktop app and checked its key functions and functionality.

We appointed rating worths to various elements of the software, such as ease of usage, feature set, prices, customer assistance and professional analysis. These scores were based upon our own observations and analysis of the software. Paymo received a total rating of 4 out of 5 based upon our review approach.


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