Red Hat: UK Leads Europe in IT Automation, But Secret Difficulties Persist


The U.K.’s position as a monetary services center puts it ahead in enterprise-wide IT automation, states Red Hat. But skills shortages stay a concern for all IT leaders surveyed.

More than a quarter of U.K. services have automated IT processes across the company, according to a brand-new survey from Red Had– putting them ahead of their European equivalents in Germany (18%), Spain (16%) and France (12%).

Red Hat’s report, Prospering through modification with enterprise-wide IT automation, surveyed 1,200 IT leaders in the aforementioned four countries about the function of automation in their companies and the challenges they dealt with in embracing new innovations.

It found that 27% of U.K. companies have actually achieved “enterprise-wide automation,” specified by Red Hat as automation of the most valuable IT processes such as network setups, firewall guidelines, security policies and cloud orchestration. This was compared to only 18% of IT leaders– including IT managers, IT directors, CTOs and CIOs– throughout all regions who had accomplished the same.

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U.K. reinforced by status as an international financial center

Richard Henshall, director of product management for Red Hat’s automation platform Ansible, credited the U.K.’s position as “a worldwide hub for monetary services” for its progress in accomplishing enterprise-wide automation, which he said had cultivated a “special blend of innovation, efficiency and diverse worldwide impact,” in the U.K.

IT market. More about Innovation

“These elements have actually catalyzed the adoption of advanced technologies such as automation, causing rapid deployment of high-speed manufacturing processes and integration of 4th Industrial Transformation technologies throughout the U.K.,” Henshall informed TechRepublic via email.

He included, “This tactical adoption has emphasized labor force development as organizations progressively identify the economic advantages and efficiency improvements, from upskilling or retraining employees for the digital age.”

According to Red Hat, a lot of U.K. companies have an automation strategy and are working towards it. Twenty-nine percent stated they were on the course to enterprise-wide automation, while 25% have an automation strategy however haven’t yet begun automating tasks. Just 4% of U.K. study respondents said they have not automated any procedures and do not plan to.

Other U.K.-specific findings by Red Hat include:

  • Thirty-three percent of U.K. IT leaders surveyed whose organizations haven’t yet accomplished enterprise-wide IT automation believe that, without it, they won’t have the ability to embrace brand-new innovations such as generative AI.
  • Thirty-six percent of U.K. IT leaders surveyed think maximizing time for innovative and strategic thinking is the leading benefit of enterprise-wide IT automation.

SEE: Isambard-AI: UK’s New ₤ 225m AI Supercomputer to Be Among the World’s Fastest (TechRepublic)

Automation means various things to various companies

The report kept in mind that enterprise-wide automation can look various according to the specific organization and its concerns, and “does not necessarily suggest all processes are automated”– only the most valuable.

While all study respondents acknowledged the benefits of automation (Figure A), such as a better customer experience (33%), greater revenue/sales (30%) and more efficient teams (28%), a quarter of respondents said they don’t have an automation technique in place.

Of the 82% of respondents who stated they have not accomplished enterprise-wide IT automation, typical barriers include not having the abilities to execute automation (29%), restrictions in the organization’s tech stack (28%), and issues about the cybersecurity implications of automation (28%).

Figure A

Customer service and experience, higher sales and increased productivity were given as the biggest benefits of automation. Client service and experience, greater sales and increased performance were provided as the biggest benefits of automation. Image: Red Hat SEE: Software Application Automation Policy Standards(TechRepublic Premium)The biggest difficulties for these IT leaders For IT

leaders in the U.K., a lack of skill was mentioned as the biggest difficulty for their organization, reported by 27%of U.K. respondents. In the other areas, the top obstacles reported by the IT leaders(Figure B)in those nations are: France: Cybersecurity hazards(42 %). Germany: Siloes in business triggering ineffectiveness(29 %). Spain

  • : Compliance with federal government regulations(23%). Figure B Leading obstacles to automation according to country and job title. Image: Red Hat Throughout all IT leaders in the U.K., France, Germany and Spain, the biggest difficulties dealing with companies are cybersecurity hazards (26 %), inefficiencies triggered by department IT siloes (23 %)and staying up to date with the rate of technical development (22%), according to Red Hat’s study (Figure C.)A lack of skill(22%) and a failure to retain quality skill (22%) were ranked as the fourth and sixth greatest obstacles cited by IT leaders, respectively. Henshall stated:”The big obstacle we see affecting companies at the minute is the abilities shortage. There is an absence of the knowledge organizations need to grow in a duration of rapid tech advancement. At our 2023 Red Hat Top,’individuals’were the basis of 95 %of the conversations taking place: Where do I discover the right individuals? How do I upskill them within my company? And how do I encourage wider teams to accept modification?”Figure C IT leaders say cybersecurity, departmental silos and the pace of innovation are the main challenges facing their businesses today. IT leaders say cybersecurity, departmental silos and the speed of innovation are the main obstacles facing their companies today. Image: Red Hat

    Top challenges per task title

    The leading difficulties cited by participants also differed according to their role within the organization. These consist of:

    • IT supervisor: Cybersecurity dangers (28%).
    • IT director: Lack of skill, cybersecurity, department silos (25%).
    • CTO: Cybersecurity threats (28%).
    • CIO: Spending plan cuts (30%).

    Resistance to automation can be resolved with proper change management

    Red Hat’s report indicated that IT leaders feel employees are reluctant to adapt with the times, even as companies are dealing with skills shortages.

    When quizzed on their teams’ openness to adopting brand-new innovations or processes, 92% of IT managers recommended staff members hesitate to alter. Driving aspects for this perceived unwillingness include an absence of time to carry out automation (45%), feeling overwhelmed by overly complex or technical modifications (40%), and the concept that teams “would rather do their own thing and do not wish to be informed what procedures or innovation to utilize” (39%).

    When asked about best practices for efficient change management (Figure D), IT leaders pointed out the requirement to plainly detail the advantages of modification throughout a modification process (32%), giving teams relevant education and abilities training (31%) and including groups in the whole modification journey (29%).

    Figure D

    Best practices for successful change management, according to IT leaders. Best practices for successful modification management, according to IT leaders. Image: Red Hat SEE: 5 Finest Modification Management Software Application of 2023 (TechRepublic)

    “Automation should be a collaborative and agile movement; people need to be allowed and inspired from the start and continually engaged,” Henshall stated in a news release. “And when you make it possible for individuals to use AI, big information and the cloud in a meaningful method, their sense of function and pride increases– it fuels a virtuous cycle.”


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