TurboTax Evaluation (2024 ): Products, Features & Pricing Strategies


TurboTax’s quick realities Starting

  • $89 Secret features: Q&A-based interface.Intuitive design.On-demand professional advice.Audit support and defense.
  • Image: Intuit TurboTax is the most popular tax filing software in the United States. Nevertheless, lots of people have actually been left wondering if TurboTax is still the very best choice to file their taxes after the Federal Trade Commission said that TurboTax participated in misleading advertising, promoting “free” tax services to customers that were ineligible for them.

    In this guide, we investigate TurboTax’s prices strategies and break down its advantages and disadvantages to assist you decide if TurboTax is the best tax filing software application for your requirements.

    1 QuickBooks Workers per Business Size Micro (0-49), Small (50-249), Medium (250-999

    ), Big(1,000-4,999), Enterprise(5,000+)Micro (0-49 Workers), Little (50-249 Workers), Medium( 250-999 Employees), Large(1,000-4,999 Staff Members)Micro, Small, Medium, Large Features API

    , General Ledger, Inventory Management 2 Acumatica Cloud ERP Employees per Company Size Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Business (5,000+)

    Micro (0-49 Staff Members), Small (50-249 Staff Members), Medium (250-999 Staff Members), Big (1,000-4,999 Staff Members) Micro, Small, Medium, Large


    Accounts Receivable/Payable, API, Departmental Accounting, and more

    TurboTax’s pricing

    TurboTax Online uses 5 prices plans, three for people and two for business taxes.


    This strategy costs between $0 and $129 to submit, depending upon whether you qualify for a totally free federal return. State returns cost $64 each if you do not receive the complimentary variation. This plan lets you upload tax documents by snapping pictures and also includes AI-Powered Intuit Assist. Even the complimentary plan features TurboTax’s maximum refund and 100% precision assurances. All of TurboTax’s individual rates plans also feature assistance, including this complimentary standard plan.

    Live Assisted

    This plan expenses between $89 and $219 to file federal returns, with $59 or $69 for each state return. It consists of on-demand assistance from tax specialists with an average of 12 years’ experience and a final specialist evaluation before you submit. You’ll also get year-round assistance from tax experts with this plan, in case you have questions beyond tax season.

    Live Complete

    This plan begins at $129 to file federal returns, with $69 for each state return. With this plan, a regional tax professional will be matched to your scenario and will prepare, sign and file your return in your place. This plan consists of both W-2 and 1040 forms.

    Live Assisted Organization

    This business tax software application plan starts at $489 to submit a federal return for your organization, with $64 for each state return. It includes on-demand aid from tax experts in addition to audit defense. This plan is specifically created for businesses that need to submit their taxes as an S-corp, Collaboration (GP, LP, LLP) or Multi-member LLC.

    Nevertheless, it’s only readily available in a minimal number of states: Alaska, Arizona, California, Colorado, Florida, Georgia, Illinois, Missouri, Minnesota, North Carolina, Nevada, New York City, Ohio, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Virginia, Washington and Wyoming.

    Live Complete Company

    This plan starts at $1,169 to file a federal return for your organization, with $64 for each state return. With this strategy, an organization tax professional will be matched to your circumstance and will prepare, sign and file your return in your place. Audit defense is likewise included in this plan, which is readily available in all 50 states.

    TurboTax’s crucial functions

    DIY tax filing interface

    TurboTax’s software user interface is well developed and user-friendly to navigate, even if you’ve never utilized TurboTax or another tax filing software application before. The software application will walk you through the entire process action by step and even provide you a quote for just how much time it will consider you to file your taxes by yourself. Just a limited amount of info and prompts are shown on each screen, so you will not get overwhelmed as you work through each action.

    First, you’ll put in your personal info, such as your complete name and Social Security number, then you’ll submit your federal tax return utilizing information from your W-2 or 1099 forms. After you’re ended up with the federal return, you’ll be triggered to develop a state return, if suitable. Lastly, you’ll evaluate your federal and state returns and then send them for filing.

    TurboTax interface.

    Figure A: TurboTax user interface. Image: Intuit Live Assisted If you choose to file your personal taxes with Live Assisted, you will go through the do it yourself tax software application and fill out your return on your own, but you’ll likewise get access to a team of on-demand tax experts, via phone, chat and live on screen. This can be accessed by clicking the “Live Assist”button in the upper right-hand corner of the interface

    . When you gain access to Live Assisted help, you’ll go into some information about your concern, then TurboTax will link you with someone who must understand your particular tax circumstance. Nevertheless, if they aren’t able to help you, then you can ask to be moved to a new expert.

    You can share your TurboTax screen with the tax professional, but you can not share any other tax files with them, which can be rather limiting, depending on the complexity of your situation. Your individual details, such as your Social Security number, will also be obscured so the tax expert can’t see it when you share your in-progress return with them.

    Tax specialists are available 7 days a week from 5 a.m. to 9 p.m. PT from the January date the IRS begins accepting tax returns through the April filing deadline. From mid-April through early January, they’re offered Monday through Friday from 5 a.m. to 5 p.m. PT.

    TurboTax Live Assisted.

    Figure B: TurboTax Live Assisted. Image: Intuit Live Full Service With TurboTax’s Live Complete plans, you’ll be matched with a devoted tax expert, who will do either your organization or personal taxes start to finish and examine them with you before filing. After you’re matched with your tax expert, they will share the hours they’re readily available. You can likewise reach the other full-service experts at the same client service hours we detailed above in the previous section if you require help when your designated specialist is not available. If your same tax specialist is readily available, you can work with them year-round if you wish.

    Note that this service is completely virtual, as TurboTax does not have physical workplace areas like its primary competitor H&R Block. However, you may possibly have the option to select an independent TurboTax Verified Pro, which are independent tax experts who are vetted by TurboTax and offer the capability to satisfy face to face.

    Audit assistance and defense

    All 3 of TurboTax’s personal tax strategies come with an audit support assurance. With audit support, you secure free individually guidance in case of an audit. They will educate you about what to anticipate, and how to get ready for an audit, but they will not really represent you in front of the internal revenue service. Audit defense is included in both of the business plans, and it can likewise be added on to the personal prepare for an additional fee. With audit defense, you get complete audit representation by a licensed tax professional, including representation in front of the IRS.

    TurboTax audit support.

    • Figure C: TurboTax audit support.
    • Image: Intuit TurboTax pros Instinctive design that’s simple to utilize.
    • Several rates strategies and levels of assistance to choose from. On-demand tax advice choices. Step-by-step survey is easy to complete.

    TurboTax cons

    • More costly than other rivals.
    • No in-person choice readily available.
    • Live Assisted support may be restricted.

    More payroll tax protection

    Alternatives to TurboTax

    Software application TurboTax H&R Block FreeTaxUSA TaxAct
    Free federal returns For basic returns only For simple returns just All federal returns Minimal to certain states and income levels
    Free state returns Restricted Restricted No No
    In-person support choice No Yes No No
    Beginning rate (for federal return) $89 $55 $0 $49.99
    Starting price (for state return) $59 $49 $14.99 $39.99

    H&R Block logo. Image: H&R Block H&R Block H&R Block is the closest rival to TurboTax, offering a lot of the same functions. Its prices strategies are more budget friendly than TurboTax, though. Its totally free strategy also has a little broadened capabilities, which means more people may be able to apply for free using H&R Block instead of TurboTax. H&R Block also has physical offices throughout the United States, so you can consult with a tax professional face to face if you prefer that to virtual.


    FreeTaxUSA logo. Image: FreeTaxUSA If TurboTax’s pricing is too steep for you, then FreeTaxUSA is among the most inexpensive TurboTax alternatives. Its name is a bit misleading since it isn’t 100% complimentary: FreeTaxUSA charges $0 for a federal return however $14.99 for each state return. It also provides several paid add-ons, such as luxurious or pro support and audit defense, however these are all optional.

    Among the very best features of FreeTaxUSA is that it doesn’t set an earnings limitation for a free federal return, which TurboTax does– suggesting everyone gets to file a complimentary federal tax return with FreeTaxUSA, no matter just how much money they made the previous year.


    TaxAct logo.< img src="https://assets.techrepublic.com/uploads/2024/04/taxact.jpg"alt=" TaxAct logo design."width=" 280 "height="64"/ > Image: TaxAct is another option to TurboTax that uses lots of online and offline software application alternatives to pick from. In addition to various prepare for personal tax returns, it likewise offers bundle rates for other organization structures, such as collaborations and S corporations, which might be interesting small-business owners. Live tax guidance can be contributed to any prices plan, including the totally free plan, for $39.99. TaxAct also guarantees a larger refund than any other tax software application presently on the market.

    Review approach

    To examine TurboTax, we registered for the complimentary variation of its tax software application. We likewise sought advice from user reviews and item paperwork throughout the writing of this review. We weighed aspects such as prices, specialist advice, live support and interface design when assessing TurboTax.


    Is TurboTax really excellent?

    TurboTax online is effectively created and simple to utilize, and the user interface is user-friendly to browse. The questionnaire-based, detailed guide likewise simplifies the DIY tax filing procedure.

    Is it much better to buy TurboTax or utilize it online?

    The desktop version of TurboTax is usually cheaper than TurboTax online. However, not every computer and os supports TurboTax desktop. The desktop version is likewise upgraded less frequently than the online version, so it might feel more cumbersome and less instinctive.

    Is TurboTax worth it?

    While TurboTax is one of the more costly tax software application available, it’s also exceptionally user-friendly and simple to use and features numerous assistance options. For this reason, many taxpayers still find that TurboTax deserves the price tag– but there are a lot of more inexpensive TurboTax rivals if you wish to check out other choices.

    What is the problem with TurboTax?

    The Federal Trade Commission provided a viewpoint that TurboTax previously participated in misleading marketing, promoting “free” tax services to consumers that were ineligible for it. TurboTax made it seem as if all or most consumers were eligible to file complimentary federal and state returns, when in reality just a little minority of individuals receive the complimentary version.

    Which is much better, TurboTax or H&R Block?

    H&R Block is TurboTax’s closest competitor, however it provides a number of advantages over TurboTax, including more affordable rates plans and the choice to get in-person help at an H&R Block workplace.


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